K'Lani Hair tie bracelets can be returned within 30 days of its purchase date for a full refund.  To process the return, the item must be returned with the original packaging intact and in new condition.  Please include your order number with your return. 

Send returns to the address listed on the Packing slip:

 K'lani

13885 S Standing Oak Dr

Refunds are usually issued within 3-5 days of receipt of the return package.

If you have received a product that is defective, please take pictures of the product and send an email along with your order number.  to support@wearklani.com