Q. How soon will my order be delivered?

A. Orders usually ship out within 2 business days and are expected to arrive within 5-6 business days. 

 

Q. What is the difference between the sizes?

A Medium is the size of a normal hair elastic. It will fit wrists between 5-6 1/2" around. Small is better for young kids and small teens. Small fits wrists under 5" in diameter.  Large will fit wrists over 6 1/2". Visit the highlight bubble on Instagram titled sizing for more information.

 

Q. What if one of my bands breaks? 

A. If any of your bands break within 30 days, please let us know and we will send you a replacement. 

 

Q. Where is your company based? 

A. Founded and based in Utah.

 

 

Q.  How do I find out about new styles and products? 

A. Make sure you are signed up for our emails. (please make sure they are marked not spam) Also, be sure to follow us on instagram @wear_klani for new products, special sales, and announcements. 

 

Customer Support:  support@wearklani.com